COLLECTION OF PERSONAL INFORMATION
Through your interactions with Relay, Relay collects “personal information,” which is information that identifies an individual or relates to an identified individual. Non-personal information means information that does not directly identify an individual. We collect both types of information about you.
The following provides some examples of the type of data that we collect from you:
In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.
USE OF PERSONAL INFORMATION
In addition to the uses described above, Relay uses the personal information collected in an effort to improve your experience, to provide services to you, and to communicate with you about information that you request. Relay may also use personal information to help target specific offers to you and to help Relay develop and improve its services. Additionally, Relay may use your personal information:
To identify you when you access and use any Sites or Applications.
To administer Accounts.
To provide services and content to our clients.
To provide you with products and services you request, or that maybe be of interest to you.
To streamline your checkout process.
To send marketing and promotional materials, including information relating to products, services, sales, or promotions.
To respond to your inquiries related to support, employment opportunities, or other requests.
To conduct research and analysis.
For internal administrative purposes, as well as to manage our relationship with you.
SHARING OF PERSONAL INFORMATION
Other Disclosures with Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy, and we may do so with your consent.
Public. Some of our Sites or Applications provide the opportunity to post comments, or reviews, in a public forum. If you decide to submit information at these locations, that information may be publicly available.
Service Providers. We may share your personal information with service providers. Among other things service providers may help us to administer our website, plan or facilitate events or travel, conduct surveys, provide technical support, or sending marketing, promotions, and communications related to our business, payment processing, and for other legitimate purposes permitted by law.
SECURITY OF PERSONAL INFORMATION
Relay has implemented reasonable and appropriate security measures to help protect the personal information Relay collects from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Although Relay attempts to protect the personal information in its possession, no security system is perfect, and Relay cannot promise that your personal information will remain absolutely secure in all circumstances.
RETENTION OF PERSONAL INFORMATION
Relay will retain your personal information as needed to fulfill the purposes for which it was collected. Relay will retain and use your personal information as necessary to comply with Relay’s business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.
DATA INTEGRITY AND PURPOSE LIMITATION
Relay limits the use of personal information to ways that are compatible and relevant to the purposes for which the personal information was collected or subsequently authorized or for which consent was obtained. Relay will take reasonable steps to ensure that personal information is reliable for its intended use, accurate, complete, and current.
CROSS-BORDER TRANSFER OF PERSONAL INFORMATION
Relay commits to cooperate with European Union data protection authorities (DPAs) and comply with the advice given by such authorities with regard to human resources data transferred from the European Union in the context of the employment relationship.
Questions, concerns, or complaints should be directed to our privacy agent as follows:
By phone: +1-469-718-9787
If Relay is required to contact you about your personal information we may do so by mail, phone, or e-mail.
Effective as of November 7, 2018.